SOLSTI MED PRIVACY POLICY
1. INTRODUCTION
Solsti Med ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.solstimed.com, make purchases from our online store, or engage with our medical supply services.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
If you provide us with Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA), we are committed to handling such information in accordance with HIPAA and other applicable laws.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
Register on our website
Place an order
Subscribe to our newsletter
Participate in surveys or promotions
Contact us with inquiries or feedback
The personal information we may collect includes:
Name
Email address
Postal address
Phone number
Payment information
Medical supply preferences and order history
If applicable, Protected Health Information (PHI) is necessary to fulfill medical supply orders or provide related services
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
IP address
Browser type
Operating system
Referring URLs
Access times
Pages viewed
We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect this information.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect for various purposes, including to:
Process and fulfill your orders
Provide customer service and respond to inquiries
Send administrative information, such as order confirmations and updates
Send marketing communications (with your consent)
Improve our website and product offerings
Personalize your experience
Protect against fraudulent transactions
Comply with legal obligations, including HIPAA and other applicable Utah and federal laws
If you provide us with PHI, we will use and disclose it only as permitted or required by HIPAA and our HIPAA Notice of Privacy Practices (if applicable).
4. DISCLOSURE OF YOUR INFORMATION
We may share your personal information in the following situations:
With service providers who perform services on our behalf and who have agreed to maintain the confidentiality and security of your information, including compliance with HIPAA if PHI is involved
With business partners, with your consent
To comply with legal obligations, including requests from law enforcement or regulatory agencies
To protect our rights and safety or the rights and safety of others
In connection with a business transaction such as a merger or acquisition
Any disclosure of PHI will be made in accordance with HIPAA and any applicable Business Associate Agreements.
5. DATA SECURITY
We implement reasonable and appropriate administrative, physical, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure, in accordance with industry standards and applicable Utah and federal laws, including HIPAA for PHI. However, no data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. HIPAA NOTICE OF PRIVACY PRACTICES
If we collect, use, or disclose PHI, we will provide you with a separate HIPAA Notice of Privacy Practices that describes our privacy practices and your rights under HIPAA. This notice will be made available to you upon request or when you first provide us with PHI.
7. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any websites you visit.
8. YOUR PRIVACY RIGHTS
8.1 Opt-Out Rights
You can opt out of receiving marketing communications from us by:
Following the unsubscribe instructions in any marketing email we send
Contacting us directly at info@solstimed.com
8.2 Access, Correction, and Deletion
You have the right to:
Access the personal information we have about you
Correct inaccuracies in your personal information
Request deletion of your personal information, unless retention is required by law (including HIPAA)
To exercise these rights, please contact us at info@solstimed.com.
If you have provided us with PHI, your rights regarding that information are described in our HIPAA Notice of Privacy Practices.
9. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@solstimed.com.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. CONTACT US
If you have questions or concerns about this Privacy Policy, our privacy practices, or our HIPAA compliance, please contact us at:
Solsti Med
3977 Iris Ave
Mtn Green, UT 84050
Email: info@solstimed.com
Phone: 801-821-9422
This Privacy Policy is effective as of the date stated above. If you are a healthcare provider or patient and provide us with PHI, please refer to our HIPAA Notice of Privacy Practices for additional information about your rights and our obligations under HIPAA.